Privacy policy - Bershka Spain

  1. This Privacy Policy (together with the Terms and Conditions and other documents mentioned therein), establishes the bases upon which FASHION RETAIL, S.A. (hereafter, “Fashion Retail”) processes your personal details when you provide us with them during your experience at Bershka.com, either via the URL http://www.bershka.com (hereafter, “the Web”), or other applications, software, digital media, storage memory or devices enabled by Fashion Retail (“the Platform” as a whole).

    Each time you use the Platform and provide us with personal details or we have to access them (information that enables us to identify you), whether to browse the Platform and use its services and functions, subscribe to our newsletter, or register as a user or customer when purchasing our products, the current Privacy Policy will be applicable at all times, and you should review it to ensure you agree with its terms. For information regarding what the processing of personal details in a specific service or function involves, you must review the specific section in the Terms and Conditions as well as the Privacy Policy and any other texts mentioned.

    This Privacy Policy applies both to information containing personal details that you provide us with at the start and any information you may provide us with at any time when accessing the services or functions available on the Platform of Fashion Retail. Where indicated in the respective function, the terms established in this Privacy Policy regarding interaction with other web sites or platforms belonging to Fashion Retail, or any other company within the Inditex Group, will be applicable.

  2. The personal details you provide will be processed in a file owned by Fashion Retail, which will collect and process your details in order to identify you as a Platform user and allow you to access the different services, functions and applications at your disposal.

    Remember that you must read the specific section regarding this service or function in the Privacy Policy and Terms and Conditions before using any of our services or functions. In the section, you will see if there are any specific conditions for its use, or if there is a specific process for your personal details.

    You can provide us with various types of personal details via the Platform (such as your name and surname, billing and delivery addresses, telephone number, email address and card number) that may be processed by Fashion Retail for the following purposes:

    i.the development, fulfilment and execution of the purchasing contract of the products that you have acquired or any other contract between the two parties;

    ii.to attend to any requests you may have;

    iii.to provide you with information concerning Bershka’s products, or products belonging to other brands or companies within the Inditex Group (whose activities are related to e-commerce, decoration, textile, finished garments and items for the home, as well as any other accessories, including cosmetics and leather goods), including, in relation to these products, the sending of commercial communication via email or any other equivalent means of electronic communication (such as SMS) as well as via telephone calls. You can change your preferences regarding how commercial communication is sent by accessing the My Account section, or by objecting to Fashion Retail using your details to send you commercial communications at any time via http://www.bershka.com/webapp/wcs/stores/servlet/NewslettersView?catalogId=40109501&langId=-5&storeId=44009500

    In the event that you should provide us with details of a third party, you are responsible for having informed them and obtained their consent for their details to be used for the purposes detailed before delivery or thereafter. In the event of continuing with the purchase of a product or gift card (hereafter, goods), the personal details of third parties provided will be used solely for:

    i.handling the delivery or verifying receipt of the goods, and

    ii.to attend to any requests you may have;

    By accepting this Privacy Policy, the user (you) guarantees that the personal details provided are true and accurate and is obliged to notify us of any changes or modifications. Any loss or damages caused to the Web or person in charge of the Platform or to any third party via the communication of erroneous, inaccurate or incomplete information in the registration form, or other methods used for providing information with personal details, will be the sole responsibility of the user.

  3. FASHION RETAIL, S.A., with registered address in Avenida de la Diputación, Edificio Inditex, 15142 Arteixo (A Coruña), as owner of the file, undertakes to respect the confidentiality of your personal information and guarantees your right to access, rectify, cancel and object in writing to the address indicated above for the attention of “LOPD Function” or via email to funcionlopd@inditex.com.

    Should you decide to exercise these rights, please inform us of the email address you have used to identify yourself or to use the the Platform’s services and functions, and explain if you are exercising your right to access, rectify, cancel or object. If necessary, we may request a photocopy of your national identification documentation, your passport or another valid document that identifies you.

  4. In order to comply with the purposes indicated in the section above, it may be necessary for us to communicate or relinquish the information that you have provided us with to the holding company of the Inditex Group [Industria de Diseño Textil, S.A. (INDITEX, S.A.)] as well as certain integral companies within the Inditex Group in Spain (whose activities are related to e-commerce, decoration, textile, finished garments and items for the home, as well as any other accessories, including cosmetics and leather goods), where they are directly involved, and we therefore consider that when you subscribe and provide us with information via this Platform, you expressly authorise us to undertake this communication and/or transfer it to the companies mentioned.
  5. Similarly, when it is deemed necessary in order to comply with the purposes mentioned above, as well as for the development and support of particular services or functions, your personal details may be accessed by third parties providing technological services, management of economic transactions, logistics services, transport, management of orders and customer service, and/or analysis of operations carried out via the Platform in order to provide our customers sufficient guarantees in their purchase operations. Your authorisation includes those cases in which, to improve the efficiency of the service, the providers may be located in the United States of America or other countries or territories outside the European Economic Area.

  6. We use cookies on this Platform, small text files with information about your navigation on this site, with the primary aim of improving your experience on the Platform. You can find more information about the cookies we use, their purpose and other information of interest at the following link: Information regarding Cookies

    By accepting this Privacy Policy you consent to the installation and use of cookies in this Platform, described on the page indicated above.

  7. Services and Functions:

    i. BACK SOON

    By providing us with your email address, you grant us permission to process this data solely to send you information about the selected product by email.

    Your email address will be deleted once the email containing the information pertaining to the product has been sent or after a reasonable period of time has transpired.

    ii. NEWSLETTER

    By subscribing to our newsletter, you expressly authorise us to provide you with information about Bershka’s products or those of any other brands and companies belonging to the Inditex Group (whose activities are related to e-commerce, decoration, textile, finished garments and items for the home, as well as any other accessories related to those mentioned previously, including cosmetics and leather goods), including commercial communication via email or any other equivalent electronic means of communication (such as SMS) as well as telephone calls where these products are concerned.

    You can change your preferences regarding how commercial communication is sent by accessing the My Account section, exercising your rights in accordance with the corresponding section of the Privacy Policy or by objecting to Fashion Retail using your details to send you commercial communications at any time via the Platform Newsletter section.

    iii. MOBILE

    Everything in this Privacy Policy will be equally applicable to the processing of personal data produced via telephone or mobile devices, whether via the Web and/or mobile applications that Fashion Retail places at your disposal for you to download.

    iv. QUICK PURCHASE

    By activating this service, you expressly authorise us to process the details indicated as necessary for its activation and development. The card’s CVV is only used to make the purchase currently in process and will not be stored or processed later as part of your card details.

    Your consent to activate this service enables autocompleted data to appear in later purchases. As a result, it will not be necessary to enter data again for each purchase process, and it will be considered valid and in force for later quick purchases.

    You can change the card established as your favourite and revoke your consent to processing at any time via the section My Account > Quick Purchase > Opt Out.

    The Platform stores and processes your card details in accordance with the main international security and confidentiality standards for credit and debit cards.

    For security reasons, the use of this function may require modification of the access key. Remember that security also depends on the correct use of the Platform [consult the section on frequently asked questions regarding security on the Web (FAQs)] and storage of specific confidential keys.

    For more information about this function, consult the relevant section in our Terms and Conditions.

    v. WEB AND MOBILE inWallet

    By clicking the Accept button, you authorise us to send your Platform user email to the inWallet Web at the URL www.inwallet.com, owned by Fashion Retail, to identify you and send you a validation email about starting your subscription to this service. During the inWallet registration process, should you give us authorisation, we will enable this service to access certain details in your user account, allowing them to be transmitted.

    inWallet – in its Web and Mobile versions – is a service provided to users of the Platform to make their purchases easier and involves data processing for the specific aims of inWallet and interaction with the Platform, and therefore it is necessary that you accept the specific Terms and Conditions and Privacy Policy.

    All the information regarding how it functions can be obtained via the URL www.inwallet.com.

  8. Consult the Privacy Policy periodically, as it is subject to change. You can consult the current version at any time via the Platform. Remember that it is your responsibility to read it periodically, as the current Privacy Policy will be the one in force when using the Platform.